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For fast and easy problem resolution, our dedicated Technical Phone Support Department is the only one of its kind in the bagging industry.
Our staff of factory trained and certified technicians are available to answer your Autobag® and SidePouch® technical questions right over the phone. We can help with everything from general machine operating inquiries to correcting non-functioning equipment.
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| A unique, in-house machinery lab enables our technicians to emulate and diagnose your operating conditions, and recommend the best solution to get your production line running at top performance as quickly as possible. Our technicians offer years of experience, combined with continuous training, to ensure rapid and reliable results. |
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The Technical Phone Support Department also works in conjunction with our Field Service and Spare Parts Departments to provide our customers with thorough and efficient service and support.
Contact Technical Phone Support from 8:00 a.m. to 5:00 p.m. EST at 1-888-277-0785 or use our convenient technical support form to send your inquiry.
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Did you know…?
Our Technical Phone Support technicians also provide support and basic user training on our AutoLabel™ Designer label design software. Our goal is to ensure you get the most out of your AutoLabel Designer software. Contact us for information on label design, database storage, software communications, and troubleshooting.
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| Re-load an earlier version of our AutoLabel Software |
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For our customers using AutoLabel Designer 7.0: This download is being made available in the event you need to re-load due to a change in computer systems, etc. Please note that you must already have a license key in order to utilize this version of the software. Re-load AutoLabel 7.0 here.
All other users interested in a new download should return to the AutoLabel Designer 8 page to download the free demo.
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