Exceptional Customer Service for Your Packaging Needs

At Automated Packaging Systems, our Customer Service Center is staffed with highly-qualified, experienced representatives who are available to respond to any bagging machine or bagging, protective or sleeve material inquiry. We strive to exceed our customers’ expectations by providing timely, thorough and accurate assistance to their Autobag®, SidePouch®, AirPouch® and AutoSleeve™ service needs.

Our regionalized Customer Service Teams are dedicated to understanding and supporting each customer’s unique business requirements. With our account management approach to customer service, you can expect a positive, familiar and helpful relationship with our team. 

Each team member is equipped with ongoing technical and business skills training, and is empowered and committed to providing fast, friendly and knowledgeable customer care. 

U.S. Customer Service Centers are located in Ohio and California in order to better serve all North American time zones.

To be connected to the customer service location nearest you
call us at 1-800-527-0733
or use our convenient customer service request form above to send your inquiry.

Customer Bill of Rights

When you call the Automated Packaging Systems Customer Service Department, you have a right to expect:

  • To speak to a live representative
  • Someone knowledgeable about our products and services
  • Personal ownership and follow-up to your satisfaction
  • Quick and accurate processing of your order
  • Reliable information
  • Sense of urgency and caring
  • To be given long term solutions
  • Integrity

Short on capital? Check out one of our many special financing programs designed to get you up and running in no time!

Expertly serving nearly every industry worldwide for more than 50 years. Find out how we can help you with your unique application.

Not sure where to start? Try our Solutions Finder Tool to narrow your options and get you on your way faster and easier!

Our Total Systems Approach to packaging combines Machines, Materials and Services into a comprehensive program designed specifically for your unique needs. Find out what Systems Advantage can do for you!